Nvidia has launched on a voluntary basis a recall of the Euro plug of several Shield products. Euroconnectors that have been shipped between Shield 2014 and May 2017 together with Shield Universal Chargers Shield Tablets and Shield consoles in Europe are affected. Other products are not affected by Nvidia.
As Nvidia explains, the two-pole Euro plug can break down, causing the risk of electrical shock. The recall affects exclusively the Euro plug, the four alternative plugs for the United States, the United Kingdom, Australia and Asia are not the described lack.
Is the connector affected?
To determine whether the own Euro plug is affected by the recall, two methods can be used. For this, this must first be released from the mains adapter via the pushable tab. the back has to be controlled then at version one, if no marks were punched in the last two triangles on line 16 of the rear side embossed pattern. Without markings, the plug must be replaced.
Affected Euroconnectors are also not marked with the letter B in one of the corners of the back. Adapters not affected are marked “B”.
If it has been determined that an affected euro connector is present, a new on the website of Nvidia be ordered. Users must register with name, address, telephone number and e-mail address. If you can not perform the online process, you will get a number of telephone numbers. The number of German Customer Service Nvidia is +49 (0) 3030806888th