Telekom is a fixed line provider of the year 2017 – The readers of the dealer magazine Telecom trade have selected the Telekom to the Festnetzanbieter of the year 2017. The evaluation focused mainly on aspects of the trade, such as the extent to which the suppliers support their dealers in sales.
Telekom becomes a landline provider of the year
The telecom is the fixed-line provider of the year 2017 . This was the result of a survey conducted by the dealer magazine Telecom-Handel, which was conducted among the readers – mainly retailers and retailers of the mobile and fixed network providers.
The Telekom reached a total score of 6.2 in the evaluation and was able to decide 17 of the 23 disciplines surveyed. These include aspects such as “opportunities for cross- and upselling”, “support for end-customer marketing” and “competence and accessibility of the dealer hotline”. The company was also able to score points in the categories of training, hardware supply and incentives.
Vodafone in second place
The second place went to 5.8 points to Vodafone , although the network operator could not choose any of the requested categories. He was second in 12 of the 23 disciplines. Unitymedia won the third place with 5.7 points and was able to win the victory in four individual categories, including the free-running system and the amount of the final commissions.
For 1 & 1 , it was only enough for fourth place, the provider received by readers 5.0 points and the victory in two individual categories awarded. With 4.3 points Telefónica reached the last place, a victory in a single category did not exist. “The highest score will receive the Munich for the amount of the final fee on landline / broadband contracts still relatively high marks for the amount of the sales commission. The rating of the dealer hotline, on the other hand, is just catastrophic. ”
Also in mobile communications, Deutsche Telekom has been selected by the traders on the front runners, but the company had to share second place here with Vodafone. The victory went to the provider mobilcom-debitel.