Gathering the challenges of digitization also means having API management solutions, as today the latter are the central nervous system of the app economy, enabling the various software components to communicate with each other and offering immediate and universal access to any functionality That the company has in mind to propose. And if the first API Management platforms were essentially evolutions of security solutions, especially taking from the firewalls that were born to protect business data from the application side, today they are increasingly evolving products and can make companies more and more competitive. It is also because of this that it is pleasing to find that Italian companies are the first in the EMEA area to use APIs, with 55 percent of respondents who believe they have reached an advanced level in their adoption, and above all with 61 percent consider these solutions as a key element of differentiation from competition. This is revealed by an international research commissioned by CA Technologies on APIs, conducted by Coleman Parkes, interviewing 1,770 people, some 700 of them in the EMEA area, including business executives and IT, including over 100 CSOs and CISOs.
Orchestra the back end
But what is the real strategic role of API management solutions? Data Manager has asked Francesco Tragni, who, with the exact position of Solution Account Director at CA Technologies Italia, is now the company’s leading company on API management. “API Management solutions help address new digitalization challenges, including the need to make it increasingly accessible to the outside, via the web or mobile, and instantly, a whole host of data within the ‘Company,’ says Tragni, explaining that this involves reviewing the entire back end, harmonizing the entire infrastructure to get the interface as standard as possible. Also because “today the front end is already homogeneous and speaks the language of the web or mobile, which is mostly XML, while the back end is still varied because it sees many systems, including legacy like the mainframes, still today Present in companies. It is therefore an intermediate layer that performs an orchestration of all that is present in companies, “continues Tragni. A very useful example to understand the need for API management comes from the Finance world: “Banks were among the first to have access to this type of platform, as the increasingly widespread use of mobile apps, which now allow To perform all the operations from smartphones or tablets, he has had to equip himself with tools that allow him to interface with legacy systems not only secure, but also fast and scalable, “says Tragni.
Benefits also in customer experience
Not surprisingly, another relevant data emerged from the research conducted for CA Technologies and called “APIs: Building a Connected Business in the App Economy”: 72 percent of respondents noted an improvement in customer experience following the introduction of APIs . “They are key to corporate agility, as they enable companies to introduce rapid and continuous improvements in customer experience,” says Tragni. But the benefits of the APIs found by Italian companies also extend to other key indicators, with 69 percent having better results in digital coverage and 62 percent having more agility in the supply and demand chain. It should not be forgotten, however, that “in order to achieve maximum benefits, companies must adopt an advanced methodology for managing the entire API lifecycle, with an approach that allows to create, secure, and manage APIs at full level Company, “concludes Francesco Tragni.